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Inbound Call Management

Inbound Call Management

With a wealth of different numbers, ranges and tariffs to choose from, selecting the right inbound call solution for your customers can be a challenge. Nine Wholesale’s dedicated portal helps you succeed.

Our high-performance platform enables you to configure and deploy their chosen service across geographic and non-geographic number ranges. Standard functionality includes one to one, one to many and time-based routing, voicemail to email and call recording, while more specialist features such as whisper introduction, multiple call destination routing and bespoke call centre solutions are also available.

This comprehensive, flexible product set is supported by a full on-line statistics and reporting package to help you create solutions that maximise your revenue and nurture even stronger customer relationships.

The support I’ve received from my CDE has been second to none; not only does she take the time to understand my business and the way we work, but she offers great advice and consistently goes the extra mile in helping me to exceed my customers’ expectations.